Privacy Policy

1. Who We Are

TrueHearts.club is a Catholic e-commerce store selling handcrafted sacred goods. We are operated by TrueHearts ("we", "us", "our"). For any privacy-related questions, contact us at [email protected].

2. Information We Collect

When you place an order or create an account, we collect:

• Name and email address
• Shipping address
• Order history and preferences
• Newsletter subscription status

Payment information is processed exclusively by Stripe. We never store your card details on our servers.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries
• Send newsletters, if you subscribed (you may unsubscribe at any time)
• Improve our store and services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Third-Party Services

We work with the following trusted services:

• Stripe — payment processing (Stripe Privacy Policy)
• Cloudflare — hosting, CDN, and security
• Resend — transactional email delivery

5. Cookies

We use minimal cookies and local storage to maintain your shopping cart and session. We do not use tracking or advertising cookies.

6. Data Retention

We retain your order data for up to 7 years for legal and accounting purposes. Newsletter subscriptions are retained until you unsubscribe. You may request deletion of your account data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, email us at [email protected].

8. Security

We use industry-standard security measures including HTTPS encryption, secure Cloudflare infrastructure, and never store payment card data on our servers.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site constitutes acceptance of the revised policy.

10. Contact

Questions about this Privacy Policy? Contact us at [email protected].